Shipping Policy
SEED orders ship out via USPS Ground Advantage on Mondays, Wednesdays, and Fridays. PLANTS & CUTTINGS orders ship out via USPS Priority Mail on Mondays or Tuesdays only.
- Packages will be discreet and safe as can be, for your sake and ours. Boxes will have no special markings on them. The exterior of the package will be free of any company names, logos, or references to cannabis.
- We take a photo of EVERY order before we ship out, so we have proof of the condition of the package and its contents at the time of shipping.
- You will receive a tracking number once your order is ready to enter the mailstream.
Refund Policy
All sales are final. We do not offer refunds on orders that have already shipped out.
- If your order does NOT make it to the address on your order, we will reship your order free of charge. We consider the tracking and delivery reports provided by the carrier to be final proof of delivery, so if it says your shipment was delivered, we consider it delivered.
- For clone and cuttings orders, if itβs believed the plants are not alive and healthy when you receive them you must let us know any concerns you have within 24 hours of arrival. If we do not hear any concerns within 24 hours it will be assumed that everything arrived in good standing. We cannot be held responsible for mishaps, errors, mistakes, or bad luck after this time frame.
Cancellation / Return / Exchange Policy
We do not offer returns or exchanges. However, we can accept cancellations of orders and issue a refund when the order is still in our possession and has not yet shipped out.